Terms of service

LAST UPDATED: May 7, 2026

OVERVIEW

This website is operated by Renova. Throughout the site, the terms “we”, “us” and “our” refer to Renova. Renova offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any worms or viruses or any code of a destructive nature.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current.

This site may contain certain historical information which is provided for your reference only.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service without notice.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website.

Products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction.

We reserve the right to discontinue any product at any time.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you when necessary.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind.

Your use of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made through third-party websites.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals or other materials, whether online, by email, by postal mail or otherwise, you agree that we may edit, copy, publish, distribute and otherwise use them without restriction.

We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy or other personal rights.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - VIP PROGRAM DETAILS

Membership Agreement

By joining the VIP Program, you agree to the following membership terms:

  • A 14-day free trial period beginning on the date of registration.

  • After the trial period ends, your membership will automatically renew at a recurring charge of $39.95 every 30 days unless canceled prior to the renewal date.

  • All membership terms, billing conditions, cancellation policies, and refund limitations must be read and accepted before completing your purchase.

  • These membership terms are clearly displayed during the checkout process for your acknowledgment and consent.

  • By purchasing, you authorize Renova to automatically charge your selected payment method every 30 days unless canceled before the next renewal date.

VIP Program Benefits

As an active VIP member, you may receive access to the following benefits:

  • Up to 80% discounts on select items available within the VIP Membership Portal

  • Access to exclusive products and limited releases

  • Early notifications regarding new launches and product drops

  • Special promotional offers, rewards, discount codes, and community benefits

Benefits remain active only while your membership is active and in good standing.

Cancellation Policy

You may cancel your VIP membership at any time before your next billing cycle by contacting:

support@renovaofficial.com

Cancellation requests submitted after a billing cycle has started may remain active until the end of the current billing period.

SECTION 11A - REFUND POLICY FOR VIP MEMBERSHIPS

By purchasing or subscribing to any Renova VIP Membership, you expressly acknowledge and agree to the following conditions:

All subscription charges are final and non-refundable once processed.

After a billing cycle has been successfully charged, the payment is considered earned in full in exchange for immediate access to digital benefits, member pricing, exclusive offers, platform access, promotional privileges, and other VIP-related services.

Because digital membership benefits become accessible immediately upon successful payment, you expressly waive any right to withdraw, cancel, or request reimbursement for the active billing period, except where required by applicable law.

Cancellation of the membership only prevents future recurring charges and does not retroactively invalidate or reverse previously completed billing periods.

No refunds, partial refunds, prorated reimbursements, or credits will be issued for:

  • Partial use of the membership period

  • Failure to use the service

  • Lack of usage

  • Forgotten cancellations

  • Dissatisfaction after access has been granted

  • Accidental purchases after checkout confirmation

  • Failure to read the membership terms before purchase

By completing checkout, the customer confirms that all pricing, recurring billing terms, renewal conditions, cancellation procedures, and refund limitations were clearly disclosed prior to purchase.

Renova reserves the right to deny refund requests that violate these Terms or involve abuse of the refund system.

SECTION 11B - CHARGEBACKS, PAYMENT DISPUTES & FRAUD PREVENTION

Any attempt to dispute, reverse, or charge back a legitimate transaction through a bank, card issuer, or payment provider without first contacting Renova to seek resolution may be considered a violation of these Terms of Service.

In the event of a payment dispute or chargeback, Renova reserves the right to present all relevant evidence to the payment processor or financial institution, including but not limited to:

  • IP address logs

  • Device identifiers

  • Access timestamps

  • Login activity

  • Membership usage history

  • Checkout acceptance records

  • Billing confirmations

  • Email communications

  • Transaction metadata

  • Proof of access to VIP benefits and digital services

Customers acknowledge that successful access to the membership platform, digital services, or subscription benefits constitutes evidence that the purchased service was delivered as described.

Fraudulent or abusive chargebacks may result in:

  • Permanent suspension of access

  • Blacklisting from future purchases

  • Reporting to fraud prevention systems

  • Collection efforts where permitted by law

  • Additional administrative or dispute recovery fees

Renova reserves the right to pursue recovery of funds and associated costs arising from invalid or abusive payment disputes to the fullest extent permitted by applicable law.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information without prior notice.

SECTION 13 - PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe upon intellectual property rights

  • To upload malicious code or viruses

  • To spam, phish, scrape, crawl or harvest data

  • To interfere with security features of the Service

  • To engage in fraudulent or misleading activities

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

In no case shall Renova, its directors, employees, affiliates, agents, contractors, suppliers or licensors be liable for any injury, loss, claim, or any indirect, incidental, punitive, special or consequential damages arising from your use of the Service or products purchased through the Service.

Your use of the Service is at your sole risk.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Renova and its affiliates, officers, directors, agents, contractors and employees from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

SECTION 16 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

SECTION 17 - TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate or suspend access to our Services immediately, without notice, if you violate these Terms of Service.

SECTION 18 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or communications.

SECTION 19 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.

SECTION 20 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify or replace any part of these Terms of Service at any time by posting updates to our website.

It is your responsibility to check this page periodically for changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

support@renovaofficial.com

Renova

+1 315-352-8786

30 N Gould St Ste R
Sheridan, Wyoming 82801
United States